F.a.q (frequently Asked Questions)

Welcome to Jbet88's Frequently Asked Questions. Find quick answers about creating an account, keeping it secure, handling deposits and withdrawals, and supporting responsible gaming.

Getting started with Jbet88

Begin with a simple signup and learn how to access your account whenever you need it.

• How do I register a new Jbet88 account? Click the Register button at the top right, fill in the required fields, and submit. Your username will be your login and cannot be changed after submission. Usernames must be 6 to 12 characters long and use only letters a to z and digits 0 to 9.
• How do I log in? Click the LOGIN/CREATE AN ACCOUNT button at the top right. Enter your username and password. You can choose Remember me for future visits, but do not use it on shared devices.
• What if I forget my password? Use the Forgot Password option to receive an email verification code and reset your password. If you need extra help, our Customer Service team is available to assist you.

Account management & security

Keep your details up to date and protect your access with simple settings.

• How can I change personal information? After logging in, go to My Profile and use the PROFILE tab to adjust eligible details. For more extensive changes, contact support.
• How do I change my password? In My Profile, open the PROFILE tab and select Change password.
• Why might I get logged out? For security, the system may log you out after a period of inactivity.
• Can I restrict or freeze my account? Yes. In My Profile > Restrictions, you can set limits or disable certain game groups. Note that disabling a group may take up to 7 days to reactivate. To close your account, use the Restrictions tab; closing is permanent and cannot be reversed.

Funds, deposits, withdrawals & transfers

Move money in and out of your Jbet88 account and switch funds between wallets as needed.

• How do I deposit? Go to the Deposit page and use the supported method, such as Local Bank Transfer. Enter the amount and complete the deposit form; funds are processed promptly.
• How do I withdraw? Withdrawals go to your registered local bank account. Fill the withdrawal form with the amount and submit for processing.
• What about transfers between funds? After you deposit, use the Transfer page to move funds to your preferred games or sections within your account.
• Are there any limits I should know? For sports betting Parlay bets, the maximum payout is SGD 20,000.

Responsible gaming & support

Play safely with built in tools and easy access to help whenever you need it.

• How can I set limits? In My Profile > Restrictions, you can cap deposits, choose which games to play, and enable a time warning that nudges you after consecutive play.
• Where can I read the policies? Check the Privacy Policy and Terms & Conditions in the site footer for details on your rights and our rules.
• What if I think I have a gambling problem? Use the Responsible Gaming section to set personal limits and find support resources. If you need help, contact our support team via live chat or WhatsApp, available 24/7.